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Privacy Policy

At Rank Solar Enterprise, accessible from ranksolar.in, protecting your privacy and personal data is one of our main priorities. This Privacy Policy document outlines the types of information we collect, how we use it, and how we protect your rights in accordance with the Digital Personal Data Protection (DPDP) Act of India and applicable regulations.

1. Information We Collect​

We collect personal information to provide efficient solar installation services, processing of government subsidies, and solar training/consultation programs.

A. Direct Personal Information​

When you fill out forms on our website (such as requesting a quote, booking a consultation, or registering for a training course), we may collect:

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  • Contact Details: Full Name, Phone Number, WhatsApp Number, and Email Address.

  • Location & Site Data: Full Address, PIN Code, Roof Details, and Electricity Consumer Account (TANGEDCO) numbers required for solar system sizing and net-metering setup.

  • Government Portal Documentation (Installation Clients): Identity/Address proofs (Aadhaar, PAN, Electricity Bill copies) explicitly shared with us to process PM Surya Ghar subsidy claims and utility approvals.

  • Professional / Educational Details (Training Students): Qualification, business name, and current occupation shared during solar course enrollment.

B. Automatic & Technical Data

When you navigate through ranksolar.in, we may automatically collect:

  • IP address, browser type, operating system, device details, and pages visited via cookies and analytics tools (e.g., Wix Analytics, Google Analytics).

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2. How We Use Your Information

We use the collected information solely for legitimate business and service purposes, including:

  • Solar Installation Services: Conducting site surveys, designing customized rooftop solar PV systems, and providing accurate cost estimations.

  • Government Subsidy & Net-Metering Processing: Assisting you in applying for central/state solar subsidies on the National Rooftop Solar Portal and coordinating TANGEDCO meter installation.

  • Training & Certification: Registering students for solar training courses, issuing course completion certificates, and providing post-training mentorship/updates.

  • Customer Support & Communications: Responding to inquiries via call, email, or WhatsApp, sending service updates, and sharing educational solar content.

  • Legal & Regulatory Compliance: Fulfilling tax, invoicing, and statutory requirements under Indian law.

3. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal information to third-party marketing companies. We only share data with trusted partners when strictly necessary to deliver our services:

  • Government & Utility Portals: Submitting required client information to MNRE (Ministry of New and Renewable Energy), national rooftop portals, and TANGEDCO for net-metering and subsidy clearance.

  • Banking & EMI Partners: Sharing financial information with partner NBFCs or banks only upon your explicit request for solar loan processing.

  • Service Providers: Hosting, website maintenance, and analytical tools (e.g., Wix hosting platforms, WhatsApp API providers) bound by strict confidentiality agreements.

  • Legal Authorities: When required by applicable laws, court orders, or government regulations.

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4. Data Security & Retention

  • Data Protection: We implement strict physical, electronic, and managerial safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

  • Data Retention: We retain client and student records only as long as necessary to fulfill the purposes outlined in this policy or to satisfy legal, tax, and accounting requirements (such as maintaining solar panel warranty records for up to 25 years).

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5. Cookies and Web Beacons

Like most interactive websites, ranksolar.in uses cookies to enhance user experience, remember user preferences, and analyze site traffic. You can choose to disable cookies through your individual browser settings; however, doing so may affect certain website functionalities.

6. Your Data Rights

Under Indian data protection laws, you have the following rights regarding your personal information:

  • Right to Access & Review: Request details of the personal data we hold about you.

  • Right to Correction & Erasure: Request correction of inaccurate data or deletion of your data when no longer required for legal/operational reasons.

  • Withdraw Consent: Opt-out of non-essential communications (such as marketing updates) at any time by contacting us directly.

7. Third-Party Links

Our website may contain links to external websites (such as government portals, TANGEDCO, or social media platforms). Rank Solar is not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any site you visit.

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8. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated Effective Date.

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9. Contact Us & Grievance Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact us:

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